Terms of Service

1. Introduction

Welcome to Focus Machinery Pty Ltd ("Company," "we," "our," or "us").

By accessing or using our website and services, including our SMS notification system, you agree to be bound by these Terms of Use ("Terms"). If you do not agree with any part of these Terms, please do not use our services.

2. Use of Our Services

By using our website and services, you agree to comply with all applicable laws and regulations. You may not use our services for any unlawful, fraudulent, or harmful activities. We reserve the right to terminate or restrict access to our services if we determine that you have violated these Terms.

3. Account Registration and Security

Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

4. SMS Notifications and Communications Our campaign sends SMS notifications, alerts, and occasional marketing communications to customers who have opted in to receive such messages.

5. Opt-Out & Unsubscribe

You may cancel the SMS service at any time by texting "STOP" to the shortcode. After you send "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. If you wish to rejoin, you may sign up again, and we will resume sending SMS messages to you.

6. Customer Support & Assistance

If you experience issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can contact our support team at marketing@focusmachinery.com.au or by calling us on (03) 9756 3950.

7. Message Delivery Disclaimer

Carriers are not liable for delayed or undelivered messages. We do not guarantee the timely delivery of SMS notifications, as this may depend on factors beyond our control, such as network congestion or technical difficulties with third-party service providers.

8. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions regarding your text or data plan, please contact your wireless provider.

9. Privacy Policy

Your privacy is important to us. For privacy-related inquiries and details on how we handle your personal information, please refer to our Privacy Policy here.

10. Intellectual Property

All content, logos, trademarks, and other materials on our website are the property of Focus Machinery Pty Ltd or its licensors. You may not use, reproduce, distribute, or modify any of our content without our prior written consent.

11. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages related to lost profits, data loss, or business interruption.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising from your use of our services or your violation of these Terms.

13. Amendments to Terms

We may update or modify these Terms at any time. Any changes will be posted on our website, and your continued use of our services following such modifications constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia

15. Contact Information

If you have any questions about these Terms, please contact us at marketing@focusmachinery.com.au or by calling us on (03) 9756 3950.

LAST UPDATE 05/06/2025